ServiceNow Knowledge 2026 conference put AI trust at the center of every keynote. We explore the identity question that didn't fully get answered and what it means for your helpdesk.

Speaking to Computer Weekly at ServiceNow Knowledge 2026, Vishal Talwar, FedEx’s executive vice-president and CDIO, lays out the company’s mission to scale artificial intelligence (AI) responsibly.

The ServiceNow job market in 2026 is booming, yet many students feel stuck by the 'experience required' tag. The good news? A wave of new inventory management implementations and updated certification ...

As ServiceNow rolls out the Zurich release in 2026, the path to Admin, Developer, and CAD certification has become more dynamic and version-specific. The CAD exam, in particular, now hinges on a ...

Companies are spending heavily on A.I. tokens, but ServiceNow’s Chris Bedi says true ROI comes from efficiency gains, not raw ...

ServiceNow stock is cratering as competition from agentic AI heats up. ServiceNow's revenue has been decelerating for years, ...

ServiceNow's EMEA customers - spanning government, manufacturing, retail and energy - share how they are moving AI and ...

The tool embeds FedEx Dataworks insights into workflows, using real-time data and automation to improve visibility, supplier ...

Anthropic builds powerful AI models, but the company's fear tactics, security incidents and service outages should make ...

Luminous Technologies delivered a unified ServiceNow HRSD onboarding portal for a European pharma company expanding ...

TekSynap Corporation, a leading provider of advanced IT solutions for federal customers, today announced that it has achieved Select-level partner status in the ServiceNow Build Program, a milestone ...

Software stocks plummeted Thursday after disappointing results from ServiceNow and IBM. Salesforce, Workday and Oracle dropped as the market continues to suffer from concerns that they'll get at least ...