Michael Cotter had a problem: “Chargebacks” at his tech support company were too high. The reason for this was not hard to find; people at his company, Tech Live Connect, were scamming Cotter’s fellow ...

Voice artificial intelligence startup Vapi Inc. said today i t raised $50 million in new funding to change the way people ...

Encore JV1 will support VA contact center operations, providing benefits assistance and customer service for veterans and ...

Good morning, and welcome to the Information Services Group First Quarter 2026 Conference Call. This call is being recorded, and a replay will be available on ISG's website within 24 hours. Now I'd ...

Public sector organisations across Scotland are set to benefit from a more flexible and streamlined procurement process, ...

The Conduent breach, called the largest in U.S. history by Texas AG Ken Paxton, exposed millions of records. Here's how to ...

The company demonstrated resilience to AI-driven volume reductions at key clients, noting one large client reduced call volume by 20% within six months after deploying an AI agent, while IBEX Limited ...

UK's Technology & Innovation programme is excited to announce that we are now seeking contributions for our annual focus week ...

FanDuel is "investigating the current technical difficulties prohibiting users from accessing our platform," their customer ...

Revenue -- Hudson Technologies ( HDSN 18.20%) reported $60.2 million, up 9% as a result of higher sales volume, improved execution, and favorable HFC pricing. Gross Margin -- 20%, compared to 22% in ...

Expansion strengthens TELUS Digital's multilingual AI data and CX capabilities, global talent reach and delivery across high-growth innovation hubs ...

UK has submitted its response to the Department for Education's Call for Evidence on the use of AI and digital technology in ...