To attend the webinar, register at ...

As detailed in a blog published today in conjunction with Google Cloud Next ’19 in San Francisco, Google Cloud is excited “to deliver the contact center of the future.” While that may seem a lofty ...

Salesforce launches Agentforce Contact Center to unify voice, AI, and CRM data on a single platform, aiming to eliminate fragmented customer support systems. For decades, the contact center has been ...

Salesforce, a cloud-based software company launched its newest innovation – Salesforce Contact Center, which aims to turn company contact centers into transformed hubs of automated, intelligent and ...

ORLANDO -- Salesforce has released an update to its cloud contact center bundle of services that provides Service Cloud users access to customer data platform connections, automations and AI. It also ...

Salesforce users at both private businesses and public health authorities in several cities and states now have an app for tracking coronavirus exposure, and it will be used across Rhode Island, ...

Though Salesforce does not directly support the importing of VCF files, also known as vCard files, you may be able to use an alternate method to upload your vCard contacts to your Salesforce contacts ...

Salesforce.com users can export Salesforce contact data using the Salesforce Reporting component which includes an Export feature that can create either an Excel (XLS) document or a Comma Separated ...