Live chat is a feature that makes your website more informative and engaging to visitors. It helps you differentiate yourself from the competition, giving prospects and customers a more interactive ...

While brick-and-mortar retail has taken a hammering during the 2020 pandemic, e-commerce is booming. Americans spent $88 billion more shopping online in the first six months of 2020 compared to 2019.

The Super Bowl is always a huge event in advertising and marketing. This year, though? It was a big moment for chatbot support. Brands all across the internet, including Kia and Domino's Pizza, ...

Microsoft is improving its communication tools for business users. They've introduced a live chat feature for Microsoft 365 Business subscribers. Today, Microsoft announced a new live chat feature ...